Privacy Policy

1. Information We Collect

When you book an appointment at Baza N2 Barbershop, we collect personal information including:

• Name (first and last)
• Phone number
• Email address (optional)
• Appointment details and service preferences
• Special requests or notes you provide

2. How We Use Your Information

We use your personal information to:

• Process and confirm your appointments
• Send appointment reminders via SMS
• Communicate about service changes or cancellations
• Improve our services and customer experience
• Comply with legal obligations

3. SMS Communications

By providing your phone number and opting in, you consent to receive SMS notifications about your appointments (booking confirmations, reminders, and follow-ups). Messages may be sent via an autodialer. Consent is not a condition of any purchase. We use Twilio for SMS delivery. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information. Your data is stored securely and accessed only by authorized personnel for legitimate business purposes.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties except:

• Service providers necessary for appointment management (e.g., Twilio for SMS)
• When required by law or legal process
• To protect our rights and safety

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your data
• Request deletion of your information
• Opt out of marketing communications

7. Cookies and Analytics

Our website uses cookies and analytics tools to improve user experience and understand website traffic. These tools may collect information about your browsing behavior.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: